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Rekor Scout®
Rekor Scout®
  • 🌟Getting Started
    • Overview
    • Additional ALPR and Vehicle Recognition Products
    • Countries and Regions Supported
    • Vehicle Characteristics Supported
    • Create an Account
    • Subscriptions and Licensing
  • 🧠Agent
    • System Requirements
    • Benchmarking
    • Installation
    • License Registration
    • Set Data Destination
    • Connect to Cameras
    • Configuration
      • Agent Properties
      • Camera Streams
      • NVIDIA GPU Acceleration
      • Restarting the Agent
  • 📹Camera Configuration
    • Camera Placement Guide
    • Lighting
    • Camera Positioning
    • Pixels on Target
    • Camera Image Settings
  • 🕸️Web Server
    • Overview
    • Cloud
    • Self-Hosted
    • Configuring Agents
    • REST API
  • 🖥️Dashboard
    • Overview
    • Account Settings
    • Quick Search
    • Quick View Panels
    • Latest Reads (“Most Recent Plate Groups”)
    • Alerts List
    • Top Sites of the Week
    • Dispatch Map
    • Video Review
    • Statistics
    • Analytic Reports
    • Advanced Search
    • Rekor CarCheck®
    • Search Audit
    • Guides and Support
    • Billing and Subscriptions
      • Change Your Plan
      • Update Billing Address
      • Update Payment Method
      • Review Billing History
      • Cancel Your Subscription
    • Configuration
      • Alerts
      • Agents
      • Licensed Agents
      • WebHooks
      • User Management
      • Integrations
  • 🔗Application Integration
    • Overview
    • Integrating with the Agent
    • Receiving HTTP POSTs
    • Pulling from the Queue
    • JSON Plate Results
    • JSON Group Results
    • JSON Heartbeat
    • Local Image Retrieval
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Platforms

  • Rekor Discover® for Urban Mobility
  • Rekor Command® for Transportation
  • Rekor Scout® for Public Safety

Systems

  • Rekor Edge Flex™ (Classificaiton)
  • Rekor Edge Max™ (Classification)
  • Rekor Edge Pro (ALPR)
  • Rekor Edge Max™ (ALPR)

Developers

  • Vehicle Recognition SDK
  • Rekor CarCheck®
  • Rekor AutoNotice™

Resources

  • About Us
  • Customer Stories
  • Newsroom
  • Help Center

© 2025 Rekor Systems, Inc. All Rights Reserved.

On this page
  • Personal Info
  • Update Password
  • Company ID
  • System Settings
  • Delete Account

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  1. Dashboard

Account Settings

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Last updated 1 year ago

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Account Settings can be accessed by clicking on your hyperlinked e-mail address in the top right corner of the screen.

Once on the Account Settings page, you will be presented with the view below which will allow you to update/access the following items related to your account.

  1. Personal Info

  2. Password

  3. Company Info

  4. Delete Account

  5. System Settings

Personal Info

As shown below, a full name, phone number, and a brief user description can be entered and reviewed under the “Personal Info” section.

Make sure to enter a phone number and check the box for "Enable Text Messages" if you wish to receive SMS alerts.

If needed or necessary, the description box can be filled with additional information pertinent to the user, operation, or program (job title, hours of operation, etc.). Once the information has been entered or changed, click the “Update” button to save the information.

Update Password

You may need to update your password for security purposes and/or as needed. Enter a new password following the requirements (fine prints below the text box) and confirm it in the second text box. Click “Update” to save changes.

Company ID

The company ID is a unique identifier that can be used to configure agents for camera streams.

System Settings

As shown below, the account’s specific usage settings can be changed under the “System Settings” section. You can also generate an API Key to programmatically interact with the Rekor Scout™ backend. By selecting “Enable API authentication using Company ID” you can replace the API Key with the Company ID.

The following settings can also be changed:

  • Session Expiry Time (seconds) – Designed for security purposes; the active session will end, and the user will be logged out upon the session time limit.

  • Require Justification to Search – A brief description is required to be entered for each search.

  • Refresh Password – Password will expire every 90 days and the previous 10 passwords cannot be used.

  • One User per Session – Limits the session access to only one user per account.

  • Enable MFA (Multi-Factor Authentication) – Providing enhanced security framework.

  • Language – Allows the user to select the language of preferences.

Delete Account

If you choose to delete your account, all the collected data will be lost. Once an account has been deleted it cannot be undone.

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