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Rekor Scout®
Rekor Scout®
  • 🌟Getting Started
    • Overview
    • Additional ALPR and Vehicle Recognition Products
    • Countries and Regions Supported
    • Vehicle Characteristics Supported
    • Create an Account
    • Subscriptions and Licensing
  • 🧠Agent
    • System Requirements
    • Benchmarking
    • Installation
    • License Registration
    • Set Data Destination
    • Connect to Cameras
    • Configuration
      • Agent Properties
      • Camera Streams
      • NVIDIA GPU Acceleration
      • Restarting the Agent
  • 📹Camera Configuration
    • Camera Placement Guide
    • Lighting
    • Camera Positioning
    • Pixels on Target
    • Camera Image Settings
  • 🕸️Web Server
    • Overview
    • Cloud
    • Self-Hosted
    • Configuring Agents
    • REST API
  • 🖥️Dashboard
    • Overview
    • Account Settings
    • Quick Search
    • Quick View Panels
    • Latest Reads (“Most Recent Plate Groups”)
    • Alerts List
    • Top Sites of the Week
    • Dispatch Map
    • Video Review
    • Statistics
    • Analytic Reports
    • Advanced Search
    • Rekor CarCheck®
    • Search Audit
    • Guides and Support
    • Billing and Subscriptions
      • Change Your Plan
      • Update Billing Address
      • Update Payment Method
      • Review Billing History
      • Cancel Your Subscription
    • Configuration
      • Alerts
      • Agents
      • Licensed Agents
      • WebHooks
      • User Management
      • Integrations
  • 🔗Application Integration
    • Overview
    • Integrating with the Agent
    • Receiving HTTP POSTs
    • Pulling from the Queue
    • JSON Plate Results
    • JSON Group Results
    • JSON Heartbeat
    • Local Image Retrieval
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Platforms

  • Rekor Discover® for Urban Mobility
  • Rekor Command® for Transportation
  • Rekor Scout® for Public Safety

Systems

  • Rekor Edge Flex™ (Classificaiton)
  • Rekor Edge Max™ (Classification)
  • Rekor Edge Pro (ALPR)
  • Rekor Edge Max™ (ALPR)

Developers

  • Vehicle Recognition SDK
  • Rekor CarCheck®
  • Rekor AutoNotice™

Resources

  • About Us
  • Customer Stories
  • Newsroom
  • Help Center

© 2025 Rekor Systems, Inc. All Rights Reserved.

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  1. Dashboard
  2. Billing and Subscriptions

Cancel Your Subscription

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Last updated 1 year ago

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To cancel your subscription, start by clicking the Billing and Subscriptions link located on the left side navigation of your dashboard.

In the Manage Subscriptions popup window, click on the current plan you would like to cancel. The plan information is listed in a white box above Account Information.

In the Subscription Details window, choose Cancel Subscription located at the bottom left.

In the Cancel Subscription window, use the dropdown to select a reason for the cancellation. Please utilize the free text box to give us more information on why you are leaving.

Once done, click the Confirm Cancellation button at the bottom of the window.

Your subscription will be automatically canceled at the end of your current billing period. You can remove the scheduled cancellation at any point before the listed date. Additionally, you can resubscribe at any point by logging back into your account and reenabling your historic subscription.

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Screenshot showing the Manage Subscriptions window
Screenshot showing the Subscription Details window
Screenshot showing the Cancel Subscription window
Screenshot showing a pending cancellation