Alerts can be managed on the Alerts page. Alert Lists will be shown in one panel and individual alerts for plates within the selected list (highlighted in grey – below, left) will be shown on a second panel (below, right).

Alert List Management

Clicking on New List opens another window to configure the alert list settings.

Alert list name, type (blacklist or whitelist), and direction of travel for the new list should be entered or selected from drop-down menus under the “General” tab (see below).

  • Blacklist: Any plate number on this list will trigger an alert upon capture.

  • Whitelist: Any plate number that is NOT on this list will trigger an alert upon capture.

Alerts are active 24/7 unless a timing restriction is defined under the “Active Time” tab. Once enabled, you can set the active days and time range for the selected alert list to operate (see below).

Under the Coordinates tab, you can set a location for the list to get notified upon capture or entrance of a plate within the specified coordinates. Once the “Restrict alerts to coordinates” box is enabled, the panel will extend to show options for defining boundaries on the map – as shown below.

All the settings and configurations applied to an individual Alert List can be modified using the Edit button at the bottom of the “Alert List” panel.

Alert Management

On the right-hand side of the Alert List panel, you have a secondary panel that allows you to delete, edit, or add alerts to a pre-existing alert list. For example, you can select which sites to add or remove, who will receive the email or SMS notifications for an alert, or who can have access to this list.

Under the same panel (above), you can also import new alert lists or export the currently existing lists. The exported lists will be in Comma Separated Value (.csv) format. To import a list, it must also be a .csv file that contains a list of plate numbers.

Click on Add Alert and a new window will appear to allow input information for “Plate Number”, “Description” and “Match Strategy”.

Selecting “Exact” matches the best results for a plate group versus “Lenient” which matches the best result for a plate number.

Adjusting “Match Strategy” provides a higher chance of catching the plate but increases the chance of a false positive alert.

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